I don't want to carry a weapon because if you carry a weapon you're likely going to be putting yourself in situations where you need it. I try not to do that. I got pretty smart and pretty used to knowing when to engage and disengage.

I've seen it all and I've heard every excuse in the book. I've been spit on, I've had feces thrown on me, I've been bitten. I've been around enough to know when there's trouble coming.

My philosophy in this business is that bad things can and do happen to good people. So whether it's an auto accident or a marital problem or somebody just not telling you the truth, there are a lot of things that people hide from each other. There's a way to find those things out.