I think consumers are looking for online solutions, not only with taxes, but for all their financial solutions.

164

We were the first to offer free electronic filing for everyone. We are making people an offer they can't refuse.

161

Two years ago, we were the first to offer free for everyone. This year, the rules have changed and we won't be able to make that offer [at the IRS site] anymore.

156

I don't know how they came up with those numbers. It's counterintuitive.

132