Our group includes people who are either non-exercisers or who have fallen off the exercise wagon. I think many of them volunteered because they felt they needed someone to teach them a program.

I think health clubs today need to sell people the concept that what they experience in taking exercise and becoming healthier will help them go outside and make a better world.

The volunteers need to be put on a schedule otherwise everything else, work, home, the kids, gets in the way. I think these volunteers are excited to be here seeing the value of working with a trainer. No-one's quit yet which I think is very encouraging.