We are committed to telling our carriers how well they're doing. And they have the opportunity to refute information they feel the shipper is reporting inaccurately.
John Gentle
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I won't throw a shipper out if somebody else can pay me a nickel a mile more, because I don't want the shipper to throw me out when a carrier bids a nickel a mile less. But if I'm losing money on freight, I've either got to stop hauling it or get a price increase.
Jim O'neal
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