We wanted something that could have some sustained success. And Isiah felt he needed to do a lot of radical, controversial things just to put us in a position where we could start moving on that.

After Labor Day, our season pretty much ends.

IBM realizes many billions of dollars a year from these relationships.

The role we're trying to play in the ASP world is principally selling to companies that want to be ASPs. We'll sell hardware, software and services expertise to help make businesses successful.

We don't generally think that defensive plays are all that satisfying, because they tend to be somewhat short-lived, ... You get myopic when you decide you have to do something that's purely defensive in nature.

About 99.9 percent of everything the customers call in on is an existing problem and you can give them the answer you have already come up with for that particular issue.

These women are often short in stature and they've got cup sizes of I and J. It's just unbelievable.

Some of these guys get way full of themselves and way out in front, and that creates a set of expectations that go unfulfilled.