There is a real need among homeowners and realtors to get information to help them make good home-buying and home-selling decisions. We're going to provide that, even if it doesn't always have to do with home warranties. That's just our belief in providing superior service.

We're on the cutting edge of technology and home warranties in order to be on the cutting edge of customer service.

We're not going to be state-of-the-art just to be state-of-the-art. We're implementing these technologies because they will ultimately help us serve our customers better. That's the bottom line.