Captaris widened its lead in 2004 in large part because of its strategy to add workflow and document management products to its RightFax fax server. Captaris is embarking on a future where it sells complete solutions to business entities that solve all their paper problems.

You would expect it to be down and for there to be some kind of reaction, but this is a fairly muted one. It's a reflection on the quality of management, the team that is in place at the moment, that the share price is not giving way.

Card issuers are getting a lot more sophisticated at targeting the good guys.

The cost is going up. The revenue is going down. So you have to do something.

Are you going to dream up all of the problems that might happen out there and regulate in advance of that? Our approach would be that there would be a commitment [providers] would follow.