There are still a number of patients that I've seen that are eligible seniors who are still not signed up for the plan. Either they have heard horror stories about it or they aren't sure it will really benefit them.

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I know that our pharmacies were as prepared as they could have been for the Jan. 1 date. They were trained in how to transmit information, how to look up eligibility, as well as accessing information from the plans.

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We all want this to work. We want our patients to have access to medications that they need and to use the benefits they are eligible for. We are just hoping that some of these issues will be resolved sooner rather than later.

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