"John Yen" is University Professor and Director of Strategic Research Initiatives in the [http://ist.psu.edu College of Information Sciences and Technology] at Pennsylvania State University. He is also the Director of the [http://ist.psu.edu/yen/Lab Intelligent Agents Laboratory], and a founding member of the [http://cani.ist.psu.edu/ Cancer Informatics Initiative] there.

Yen's current research goals are (1) improving our understanding about principles regarding the dynamics of online social networking, facilitated by social media and online communities, and developing theories and methods to model,

simulate, and predict social contagion and their impacts using distributed machine learning in cloud,

(2) capturing and modeling human experience in Intelligent agent/software agents for supporting decision making.

Yen has been a Principal investigator or co-Principal investigator of several multi-million-dollar research projects on these topics. Sponsors of his research projects include National Science Foundation, Army Research Office, Office of Naval Research, and Department of Energy.

More John Yen on Wikipedia.

We have automated routine tasks and reduced the time required for troubleshooting, thereby increasing efficiency.

268

The demands on the network are increasing faster than the total IT staff, creating an operational gap between what customers want to be able to do on their network and what they are actually able to do with their existing IT resources.

161

We are breaking the IOS functions into separate units so that a software upgrade or patch can be added without shutting down the entire switch. Simplifying the software certification and deployment processes is a big benefit for our customers.

106