The woman involved in this crash was obviously very distressed to lose the dogs.

At the core of what we do.

It's a problem of timing for us. If the world championships were held earlier we would have time to get all of our judges up to speed. The men's trial in January won't be affected.

It's a very exciting time to join United. The company is in a significantly better position to compete in the marketplace.

There's an awful lot of excitement. These professionals are very critical to us -- they shape customers' perception of the airline.

As Ms. Fitch will work through June 30, she will complete the fiscal year and her successor will be drawn from the new pool now forming.