Some people will not be tolerant about this.

The industry, which is composed of many small, private companies, is suffering from a lack of consumer understanding and poor reimbursement mechanisms in the private and public sectors. This situation will be improved once influential constituents, such as the U.S. government, large employer groups and health plans, and IT giants, make a concerted effort to remove those speed bumps.

Low interest in this service among the grey-power generation and the baby boomers stems from multiple reasons, including the fact that the service is a novelty to many senior citizens, who are typically slow to adopt new technologies in the first place. The seemingly complex applications inhibit adoption.