Gary Knight
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"Gary Knight" is a British photographer, architect and co-founder of the VII Photo Agency and Director of the Program for Narrative & Documentary Practice, a program of the Institute for Global Leadership at Tufts University in the USA.

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Right now, a new business or even one that's been around for a while, has to stumble across the information.

We asked them to provide a prospective view of what they see ahead for their company or sector.

One client took a physically guarded post type of situation and put in cameras to monitor, and tried to use the same employees and it failed. They had to retrain these people how to use the equipment. They also raised their income level.

You may be installing the equipment in Montana, but the training will have to take place in San Diego.

Software is an evolving product. It's not static.