The lack of waiting time in Germany was notable because they spend a lower percentage of their gross domestic product on health care than we do.

319

What's striking is that we are clearly a world leader in how much we spend on health care. We should be expecting to be the best. Clearly, we should be doing better.

238

Overall patient experiences often paint a picture of no person or team responsible for ensuring that care is coordinated and continuous, with a focus on patients' needs.

223

These patients are the canary in the coal mine of any health care system.

222

The first families that are feeling this in terms of a real squeeze are those that are on more restrictive incomes, those who can least afford it.

189

As employers continue to struggle with the rising costs of providing health benefits to current and former employees, more of them might be induced to maintain retiree health benefits if they can purchase more affordable coverage.

148

The U.S. is an outlier.

144

The distinct majority [60 percent] said errors had occurred outside the hospital. In all countries, mistakes were more likely in patients who said they saw four or more physicians, signaling a failure to communicate across sites of care.

119

We're finding a dramatic increase in the total number of families throughout the U.S. that are paying a high share of their income for medical bills. When you add in premiums, it's even higher.

107