Communications is always where you fail in any disaster. It's something we need to really focus on.
We need to identify those places where we could put large numbers of people.
This an animal abuse case. This is pure and simple murder.
We already had an advantage over New York and Louisiana. We have the ability to call in resources and get them in quickly.
We're seeing people from different social groups who've never come in before, who don't know what to do, and they're just frantic.
The thing that's really scary is now that we're out of the cold weather rule, a lot of the people we're seeing are coming in with average $600 gas or electric bills.
Oh my goodness, we've just been inundated. Since March 28, I've assisted 53 people, and that doesn't count people who are calling in just to check.
Oh, that was because they broke into my home, illegally without a search warrant. It happened very early in the morning before my mother and I even got up to take our medicine.
I'm having people come in every day. I've seen three people today, all families with children, who came in for utility assistance who've never asked before, ever.
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