That's certainly the process we set up, and they are welcome to go through the appeal process, and we welcome their input.

There used to be a lot more of the mom-and-pop stores downtown. Now there are only a couple left. The downtown has really changed. People want to be able to park in front of the business they are going to; they don't want to park on the next block, especially our older customers.

That is how all checks used to be filled out. Now everything seems to be done with a computer, that was the computer at the time.

We recognize this is an emotional issue in Florida, and in other parts of the country there are people who feel just as strongly being opposed. We believe this decision was made on sound ground legally though as I said before there is an appeal process in place.

Although there was probably more reaction than what we anticipated, all along we had a system set up to continue to gather information as necessary.

The primary responsibility for dealing with emergencies does not belong to the federal government. It belongs to local and state officials who are charged by law with the management of the crucial first response to disasters.

We have sold a lot of the legal forms over the years. We had a friend who was a real estate agent and she told us which forms we would need to have, and she was right. People always liked that they could just buy one or two forms. You can't get those at the bigger stores -- they make you buy 25. What does somebody need with 25 power of attorney papers?