I would give them things that they could use, ... While I'm doing that, I would try to talk to them about just how they were doing [and] what they needed and try to provide a little emotional first aid.

246

One of the most emotional moments for me was when I was talking to a woman in a town that practically did not exist anymore.

209

The sense I got from the staff was, we would all like to be able to go and help but can't,' so they all helped me help others by adjusting their schedules, ... I really appreciate it because I couldn't have [helped] without that kind of support from my colleagues.

164

The Red Cross needs a lot of volunteers whenever there's a disaster, and it has a partnership with mental health professionals.

160

It's so easy for us to have this immediate rush of we want to help right now,' and then time passes, things fade, another thing comes up in the news and we forget, ... It's important not to forget.

142

I don't need documentation. I know him as a person and Ricky would never do anything to hurt the department. Yes, we will get documentation and we will prove on paper whatever needs to be proved.

132