Students wear everything on their shoulders - I mean you usually know it, friends can know, even people who don't know that person know it. The person becomes very sullen, they display their emotions. It's easy to spot.

Grieving is a process. There's a process of the shock, the anger, and then coping with the situation. You have to experience all of those levels to move forward, and sometimes you need help in that.

If a student comes in my office and doesn't want to talk me, they just might want to sit still, be alone. That's fine. Sometimes we'll say, who's your best friend? Let me get your best friend down here with you.