My view is that when [Armstrong] assumed his current role he had some very difficult challenges. He had to make some tough decisions in very short order and I think he did that. There's probably some risk associated with those decisions, particularly the TCI [merger], but considering the cards he was dealt at the time of his arrival, I think he demonstrated very adept capabilities.

In the long run, everything that's going on in the telecommunications industry is going to be good for the consumer. I think it will take three to five years, not one to two years.

I tend to think of it as a macro-economic factor. The economy is growing well, there is really no inflation and the labor market has been tight everywhere, so you start to see some things show up, like the GM labor dispute. Unions get more aggressive.