Format is really not so important of the records we have here. It's the uniqueness.

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We emphasize placing people in safe and affordable housing as an immediate response to their crisis and then ensure that the necessary supports are in place to sustain their housing so they don't become homeless again.

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If [Hamilton] hadn't done that, they might have gone to the rats and fires. Virtually everything in here, there are not copies of anywhere else.

149

There's a huge range of topics folks work on, both professional and personal. It's really a vital, busy place -- it's like a humanities laboratory in many ways, with people studying people.

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