They would be managing the business efficiency of the outsourced relationship, which in many instances can involve multiple vendors and be more complex than running the show in-house.

Every IT function, except maybe the physical help desk, can be performed remotely at this point.

Our biggest fear is that we won't be able to get back to our data center for an extended amount of time, so we set up systems that would make it accessible remotely.

In many Asian countries, the norm is not to leave the office before the boss does.