Owners will see more information from L&I that makes sense to them. We're also be more willing to listen to comments, suggestions and problems and be more willing to act.

Small businesses tend to be too small to hire consultants to help meet safety regulations. Sometimes small business owners are afraid of getting on Labor and Industries' radar screen.

This is just the tip of the iceberg. We now have a greater tendency to help owners fix things instead of force compliance.

I expect this job to be something where I'm answering questions and trying to provide solutions for small-business owners.