Many people who buy a car can't afford what they're getting into. They don't do their homework and they don't look at the alternatives.

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I think this is the biggest problem that I've ever seen with automobile manufacturers. I really believe it's the biggest problem GM has ever had.

227

Look at the trends. Where we all agree, that's your green light.

226

The way to fight is just simply send a registered letter or an e-mail (to GM). If your vehicle is not reasonably durable and has a mechanical defect, any judge on any bench -- small claims up to the Supreme Court of Canada -- can make that company pay.

210

The dealer has a good amount of leverage he can use with the factory to get goodwill consideration.

129