Often the crews only realize that there are special requirements when they reach the scene, and have to call for heavy-duty equipment, costing extra time.

287

Lydia's shattered. Her dreams are shattered and everything that she's worked so hard for, but she's a resilient person and I'm sure with a little bit of time she'll bounce back.

253

We have some home-made methods. They're not particularly elegant, but they get the job done.

202

We slide them on special tarpaulins.

179

Very large patients usually need five times as long to be brought out of their homes. The problem is not so much carrying the great weight as the sheer volume of their bodies.

138

A few years ago, we only dealt with such cases maybe once a year. These days, such missions have built up to an average of once per month.

124

We carry the patient out the window and put them on the bed.

92