Today's CIO confronts a formidable array of management and technical issues. The good news is that as they face challenges and opportunities, they benefit from the federal marketplace reforms put in place by the Clinger-Cohen Act.

The real issue is executing those plans over a dynamic period of time. Most of these systems, you don't implement in a week, you don't implement in a year. They're multiyear implementations in a political environment where laws are being changed, in a budgetary environment where budgets are being changed.

We found that privacy is a much less mature area in government, and there is less progress to report. Fewer agencies have addressed [privacy programs] as a priority ... the security programs [are] a bit more mature [and have been] addressed over a long period of time.