"Paul Horn" is the name of:

*Paul Horn (musician) (1930-2014), jazz flutist

*Paul Horn (computer scientist), American computer scientist

More Paul Horn on Wikipedia.

How do people in an existing network operate? We estimate that business process transactional services could become a half a trillion dollar market in the next couple of years, and the whole IT industry itself is only $1.2 trillion.

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We clearly need to develop a more systematic approach to services innovation if we are to sustain this vital new sector in the economy. It is critical that we work with universities to create curricula that provide students entering the workforce with skills and training needed for growing our services business.

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[The ultimate question is,] How do people in an existing network operate? ... We estimate that business process transactional services could become a half a trillion dollar market in the next couple of years, and the whole IT industry itself is only $1.2 trillion.

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A long time ago, people didn't think there was science in computer science. If you were a member of the IBM Academy, you were in hardware. There was no deep intellectual depth in software. Now people say the same thing about services.

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While we do exploratory stuff, we count on the research to help grow the parent. While Bell Labs spent a lot of money, they never really had a strong model on how research impacted the company.

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Thomas J. Watson Jr. felt there would be really hard problems that computers could solve.

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Open standards are needed for digital technology to continue to develop and create economic growth in the information age. Additionally, open innovation is propelling change in commerce beyond the borders of software and information technology, even into physical goods.

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We've staked out as our business model to operate in those areas of the IT industry where research can make a difference, which is pretty nice for the research team.

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When I came here, we were 85 percent or more hardware. There were very few IBM fellows in software. Software was just stuff to make the hardware work.

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