On-demand CRM may be a less-expensive risk, but it's just as big a risk. If you haven't planned everything out, customers will get lost. People will get fired. You will fail.

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The cultural disintegration at Oracle is pretty substantial. They haven't even been able to integrate PeopleSoft yet.

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These days I can't read The New York Times' strong opinions without shaking my head sadly. Then I turn to its editorials.

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It's not that on-demand software can't integrate. It's just that the integration tools in traditional on-premise software are better. The more complex the integration requirements, the better off you'll be with onsite software.

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