Patients refuse to be transferred to hospital all the time - even if they are badly injured. And there is nothing we can do about that. They also have the right to refuse any medical attention.

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There are instances when we are called out as far as Benoni, but that doesn't happen very often because then no-one will be available to cover our area. We have to assist wherever we can because our job is about saving lives. We can't say no to somebody [just] because they are not in our area.

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