We spend quite a bit of time talking to pet owners. Our volunteers are amazing. They're the most caring group of people I've ever come across.

It really is a team project. The volunteers give so much love and attention to each animal.

We've always taken in homeless cats.

When we do these cat clinics, we have cats everywhere. We have a very efficient operation, but it's very tight quarters.

We're such a throw-away society. These are healthy animals that die every day. That's what we're trying to stop, the perception these animals are throw-away -- they have no value.