They take short cuts to get the job done, thinking that's going to please the employer.

The first time, they don't want anything to do with it. But once we get it going there is a sense of energy and pride. It changes their thinking about safety, about what's in it for them.

I was amazed. There was some magic that happened. They were taking copious notes, and there was a buzz in the room. It went on for two days. It was an awesome experience.