This year is shaping up to be a year of business as usual, dealing with very challenging economic times.

198

This year seems to be more business as usual for online retailers. Last year people went online because it was new, it was novel. Last year being more experimental, being new and novel, retailers could get away with a little bit more. But this year, people expect more.

193

In fact, nearly 10 percent of active broadband users in the U.S. are in the New York area, a location similar to the dense, urban setting of Hong Kong.

132