I guess that's one way to get you to buy something.

185

Service level agreements are one of the most critical factors for success in managing services since they clarify the business and contractual obligations between the provider and enterprise, thus laying the foundation for mutual trust between these partners. Unfortunately, many organizations are facing huge barriers to adoption because of traditional implementation approaches.

136

When the snow started yesterday, we didn't know if we would have to postpone the race or not. I think [the uncertainty] is what kept some people away. But, we had a lot of walk-in registrations this morning. It was still a good turn-out.

80