It was a consensus vote from the selection team, and that selection team looked at functionality, ease of implementation and flexibility -- in addition to TCO. While functionality was very close between the two products, ease of implementation and flexibility was won fairly-handedly by Oracle.

In the end, SAP did come back with a counteroffer that was a very close, competitive counter, but we [had] already made our decision. They were not as competitive as they could have been in the initial rounds.