Based on the research Nucleus made, that was their finding. We didn't ask them to do that report.

We don't want to become a platform. I don't want my people to be distracted by going out there and finding ISV partners.

We're at an important point in our development. We don't require any additional [venture] capital to fuel the company, but if we decided to grow at a quicker clip, we could go out and raise more capital.

Users will see the same screens and tabs [today] as they left on Friday. It's up to administrators to turn on and change the functions and appearance. We knew the release would affect large numbers of people.

Salesforce.com is becoming a victim of its own success and they are failing their customers. At what point will their customers decide they have had enough?