I can't give you an explanation. I guess they were kids blowing off some steam and it got out of hand. In this case, my sense is that it was a mistake. These kids did not intend to do what happened.

Was an aberration, not only in a general sense but with what happened here this weekend. There will be an evaluation of why it happened.

Certainly there have been occasions where people buy off or pay off people who work in box offices and at outlets, ... I think . . . the rule of scalpers, brokers is (to get tickets) any way you can.

We felt we had to do something to make sure this never happens again.