The effective use of project management tools and techniques is critical to the success of large projects. By reviewing progress, setting timelines and goals, and managing the budget, we can more effectively utilize limited resources and still meet anticipated goals.

181

All too often, COTS [commercial-off-the-shelf] products do not fully conform to existing business processes and quite frequently cannot be integrated into an enterprise environment. Designing and developing applications internally allows us to effectively manage user expectations, more closely integrate enterprise data and systems, and provide long-term ongoing support.

119

You're constantly coming up with services to help citizens, and then you have to modify your business processes and your internal applications to continue to support it and make it possible.

115