Of course, it's not just about meeting compliance requirements. There are also some dollars we're saving by not having to go through the manual search process.

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RISS' search feature just didn't have the granularity we needed. Searches like that were taking around two weeks, between searching for the e-mails, extracting the data, and then organizing it into an intelligible format for the auditor.

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The next thing we're looking for in our industry is the ability to search instant messaging [IM] the same way. We're concerned with how much business may be conducted over that.

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