Why didn't they call my office, send us correspondence or a fax, letting us know that some records would be forthcoming?

172

The court order is certainly still in place and, if this is not a complete record, we will be going back to court to ensure the parents have a complete and full picture of the improper treatment of their son on Jan. 30.

156

Why did they wait, not only until the 11th hour, but it looks like the 13th hour?

74