Right now we're still a bit short.

We had been told there would be no questions. Somebody had to break the silence.

People say the most incredible things on e-mail. The power of e-mail is in a sense its own downfall, because it's so easy to transmit and collect.

Any kind of liability that an employee can create through communication, they can do through e-mail.

You really have to work at this. You can't just do it and say that's it. You have problems that come up every day.

From a morale standpoint it makes sense for employees to know where they stand. Usually rumors of what companies are doing with e-mail systems are a lot worse than the truth.

It's just an incredible place that I think they're going to love. (The Edinburgh castle) just dominates the skyline. . . . I think they're going to be amazed when they see this.

You need the lawyers to understand what's dangerous and what's not; you need the IT people to know what's feasible and what's not; and you need a smattering of people from the rest of the company to know what the culture is.

If a company is sued, it is routine for the other party to ask the company to produce all their records [on the subject], including e-mail. E-mail is a really juicy target because it can be searched by keyword.