The wait time for customers in certain areas of the state was absolutely unacceptable, ... We immediately implemented one common-sense approach to serve the people of Illinois better. We provided chairs so that you no longer had to stand in line.

216

I don't know what that is because I'm not involved in that part of the business.

168

I'm away from the money part of the business. I'm out trying to let people know what we're doing in the office.

160

In a way, by voting for the pay raise, he may very well have signed his own death sentence.

136

I don't solicit money from my employees, ... I indicated earlier that we will not require them to buy fund-raising tickets, to sell fund-raising tickets or do political work.

133

Unfortunately, whenever such tragedy strikes, there are those who attempt to take advantage of the situation and its victims ... I want to make sure investors and those who want to help victims of Katrina aren't throwing hard earned money away.

112

They just cried and were happy. Just ecstatic about everything. I mean, look at the house. It's theirs now.

111

The new technology is cool. It's good to try out the new stuff. You might find something you really like.

106