We are using the tool to identify the providers that give the best results for our customers. We want to make sure our members can get treatment at the proper time and still pay a fair and reasonable amount to the provider.

173

If the average is $120 for an office visit, for example, we know that we have to negotiate a better rate if a provider is charging $300.

148

We needed to take that data and start using it in a new way. We needed to identify and analyze where the dollars were being spent.

71