Drinking and driving don't mix on New Year's Eve or at any other time.

The survey found that 78 percent of customers were willing to use mail or the Internet to renew. However, most did not realize that was possible. Clearly, we need to educate the public on alternative renewal methods, and devise better means of processing services.

Drinking and driving don't mix on New Year's Eve or at any other time. If your celebration includes alcohol, designate a sober driver. You can also protect yourself by wearing safety restraints and obeying speed and other traffic laws.