That's important. You can tell right away if someone is supposed to be here.
They maintain a visible yet understated presence, acting proactively rather than reactively. Students need to feel like they can approach them, or any other staff member, with security concerns. I think we do a good job of making students feel comfortable. That goes a long way toward preventing trouble before it starts.
It's not an emergency line. People can call and leave a message regarding a safety concern, residency check, or anything related to security. I want to assure our community that their concerns will be investigated.
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