The dealer sector is using smart repair more and more on its news and used products and we felt a local technician managing relationships with local dealers is the best way to manage this side of the business. By centralizing control of standards, training and invoicing we can ensure the highest quality service to franchisees and customers.

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Rope baskets are a little bit scary. It's a safe operation as long as everything goes right. If you have bad weather, you have to depend on the crane operator and boat skipper - a lot of people are responsible for your safety.

95

Successful vendors will focus on helping consumers overcome the complexities of installing and using networked entertainment devices.

92