We have to think of ways to redistribute tickets that are not going to be used.

We just have to make it as easy as possible for people to order the right number of tickets and, if they've ordered more than they need, for a way to get them back and redistribute them to people who will use them.

He wanted to be remembered as a famous serial killer, but I hope he is forgotten and that we only remember his victims and the families that survive them.

I think we're very much a winter sports country.

We want to talk to the groups who we believe aren't using all the tickets they have. They don't want to be short - maybe they are ordering more than they need to protect themselves.

I don't think overruns is the correct term.

It's been discussed to upgrade it since the 60's and it's always like oh, it's the rich people up in Whistler.

I don't think anyone ever anticipated this kind of shortfall.