He's a voracious consumer of information, and he's open to ideas. It's ultimately about him being right in the end, not just about him being right.

I felt we were overcapitalized.

The hardest thing for us is to build is lasting consumer loyalty. The average consumer shops at three sites; we want to be two of those three sites.

I like to think I've been on vacation ever since.

I'm optimistic we can figure out a way to do business with them.