Daniel Goleman
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"Daniel Jay Goleman" is an author, psychologist, and science journalist. For twelve years, he wrote for The New York Times, specializing in psychology and brain sciences. He is the author of more than 10 books on psychology, education, science, ecological crisis, and leadership.

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In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.

We are being judged by a new yardstick: not just how smart we are, or by our training and expertise, but also by how we handle ourselves and each other.

Societies can be sunk by the weight of buried ugliness.

For the high achievers, studying gave them the pleasing, absorbing challenge o flow 40 percent of the hours they spent at it. But for low achievers, studying produced flow only 16 percent of the time; more often that not, it yielded anxiety, with the demands outreaching their abilities.

Life without passion would be a dull wasteland of neutrality, cut off and isolated from the richness of life itself.