It has to do more with the standard of living than anything else. As the standard of living keeps growing, more people can afford these services, but how fast they will grow in China is anyone's guess.

They are definitely in the right segment right now.

It will be interesting to see if an online retailer can come into this market and get a good response. Everyone's heard of them but the question is whether they'll get the attention of the Street.

We've seen a tremendous number of optical deals. But now we are seeing the end of the cycle of it being the hot sector.

Because Support.com is in the application market space, I thought people would be more conservative. This is a nice signal for traditional Internet deals currently in registration.

Martha Stewart has been doing this for a long time. I don't think it's a fad.

They are coming out at the right time in the market.

Support.com offers a one-stop shop, which is appealing.

Anything technology-related that is new is already seen with some skepticism and people are running away. It's a tough market right now.