People were just not watching for tornado-type activity, and it caught a lot of people off-guard. We're lucky we didn't have more injuries than we did.

114

We've been working on it for years. What we have in place is a very good base. It's just a matter of going back and doing an update on the staging areas, the logistical areas ...

109

The tractor-trailers have jackknifed and there is no way to get around.

52