"Brian Silverman" is a Canadian computer scientist, the creator of many programming environments for children, and a researcher in cellular automaton/cellular automata.

Silverman was a student at the Massachusetts Institute of Technology in the 1970s, where he was one of the creators of a tinkertoy computer that played tic-tac-toe. As a student at MIT, Silverman had worked with Seymour Papert, and when Papert founded Logo Computer Systems, Inc. in 1980 to commercialize the Logo (programming language)/Logo programming language, Silverman became its director of research. He later worked as a consulting scientist at the MIT Media Lab, where he ported Logo to "programmable bricks", a precursor to Lego Mindstorms, and where he was one of the developers of the Scratch (programming language)/Scratch programming language. He is the co-founder, along with Paula Bonta and Mitchel Resnick, and president of the Playful Invention Company, headquartered in Montreal, Canada, which develops the Programmable Cricket, a spin-off from the Media Lab.

More Brian Silverman on Wikipedia.

On-demand, virtual call centers are the way the market is headed, and we are constantly working to help educate people about this model. ALVA is an excellent example of how our on-demand call center service offers flexibility offers customers a flexible, profitable alternative to the traditional call center model and the ability to pursue new business opportunities.

It's like a dream. I never realized how big it is.

On-demand, virtual call centers are the way the market is headed.