We want to take the components and plug them into best-of-breed solutions, such as ratings engines. And whatever we choose has to be scalable, because, like other companies, we look at acquisitions as a viable way to grow.

Our legacy systems just cost too much to maintain. That saps our resources-not only people, but dollars, which leaves very little discretionary money to do the things we need to do to move the organization forward to compete.

Promenade is the only transit-oriented development that has all the components in place that makes a true TOD.

But when the truck came in (to Fischer), it was loaded down. When it came out, it was raised up enough that the phone cable got caught. . . . He couldn't move because it could've pulled the pole or lines.

We had an old product, and we were losing market share.

The concrete pole was fine for staying up. It's got steel rebar in it.

We have had two floods. There was water under the tile on the outside terrace, and it ruined all the interior floors. Then the upstairs neighbor had a leak, which came into the bedroom.

Every stop we take we think half the town has turned out and we appreciate it so much. Surprising, but also very pleasant.

They've never spent anything even remotely on this scale. So the real question is going to be what kind of controls are in place. There are going to be fraudsters coming out of the woodwork.